Finance/Insurance

Financial Industry Association

Financial Association: 1,000 employees engaged in ESG training via gamification

Standard
~1,000 Learners
ESG Training Topic
3 months Project Period
Financial Industry Association - Financial Association: 1,000 employees engaged in ESG training via gamification

Background

"Thanks to gamification, it never felt like mandatory training."

Financial Industry Association

Employees had high fatigue toward mandatory training — "another compliance course?" was the prevailing sentiment.

ESG training needed to be completed within a tight 3-month window for all 1,000 employees.

Solution

Combined mobile learning with gamification (points, rankings, badges) to transform ESG training into an engaging experience.

Push reminders to non-completers drove completion rates within the 3-month deadline.

Results

All 1,000 employees completed ESG training within 3 months, meeting project goals.

Gamification effectively mitigated negative perceptions of mandatory training; mobile access enabled branch worker participation.

~1,000 Learners
ESG Training Topic
3 months Project Period

Insight

Gamification is an effective engagement driver even in short-term project-based training. However, whitepaper data shows that MAU for such short-term projects tends to drop sharply once training ends. To connect short-term outcomes to always-on learning, pre-staging follow-up content before project completion is essential.

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