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The Future of Manufacturing & Logistics:
Learning on the Shop Floor
93% reduction in phone inquiries, digital OJT transformation, HRD Award winner. No PC needed — smartphones are enough.
39,000 Field Workers
Upload 317 content Monthly
A major courier company creates training content directly from logistics sites. 317 pieces of field expertise uploaded monthly.
After AI FAQ Launch:
93% Fewer Field Inquiries
A global automaker's 1,700 dealer employees saw their 80 daily phone calls nearly eliminated with AI FAQ.
Global Logistics Hubs
Standardized with 1,001 Courses
A global logistics specialist consolidated training across global hubs into 1,001 standardized courses.
3,000 Sales Reps Trained
HRD Award Winner
A major pharmaceutical company digitized training for 3,000 sales reps and won an HRD Award.
Why Manufacturing & Logistics
Choose TouchClass
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The same questions come in dozens of times daily. AI answers instantly, freeing HQ staff from phone duty. Applied to 1,700 dealer employees at a global automaker, resulting in a 93% reduction in phone inquiries.
93% Reduction in Phone Inquiries -
No PC at the work site? A smartphone is all you need. Access SOPs, safety training, and equipment manuals on-site. Over 50% of a global automaker's dealer staff access during commute hours — the result of adapting to micro-learning patterns.
50%+ Commute-Time Access -
Capture expert know-how on video and bundle it into checklist-based courses. A global tire company uses this for flipped learning with 1,400 employees, while a major conglomerate extends equal training to 2,500 non-desk workers.
Digital OJT Transformation
- Front: 35 psi (241 kPa)
- Rear: 33 psi (227 kPa)
Source: Service Manual p.47
Results Proven by the Field
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An appliance rental company distributes emergency notices to 5,000 nationwide service technicians within 2 hours. 90% faster than before — no more circulating documents and confirmation calls.
90% Faster Distribution -
At a major courier with 39,000 field workers, hundreds of content pieces are uploaded monthly. Employee-created content like safe driving challenges is used to train peers.
Hundreds of Field content Monthly -
A global automaker has published over 100 newsletters used for dealer staff onboarding. New hires understand business context simply by reading past newsletters in order.
100+ Newsletters
Safe driving challenge! Sharing deceleration points for rainy left turns 🚛
Uploading route optimization tips video for new drivers. Daily deliveries up 15%.
