mandatory training

How do you run mandatory
training through an LMS?

Last updated: 2026-07-14

Getting people through mandatory training is the easy part. Proving they went through it is the hard part.

The hard part of mandatory training is the evidence, not the training

Assigning target groups automatically, pushing reminders to non-completers, and exporting completion records as a one-click report means audit and labour-inspection material stays ready rather than being assembled under pressure. The Essential plan starts at USD 4.5 per user per month (VAT excluded) and includes mandatory training and completion management (/en/price). One caution we would rather state than bury: if mandatory training is all you run, off-peak engagement falls to 1–5% (/en/data-report).

Statutory requirements, penalties, and retention periods are matters of law and change over time. Treat what follows as operational guidance, not legal advice, and confirm the current obligations for your industry and headcount with the relevant authority or your own counsel. For the vendor-neutral view of platform selection, see our 8 criteria for choosing an enterprise LMS.

5 Mandatory Training Courses
Included at No Extra Cost

Sexual harassment prevention, anti-bullying, privacy protection, and 2 more mandatory courses — ready to use with no additional purchase.

Included compliance training

✓Privacy protection

✓Sexual harassment prevention

✓Anti-harassment

✓Disability awareness + 1 more

All 1,908 Employees
Completed by the Deadline

All 1,908 retail subsidiary employees completed their mandatory training by the deadline. MAU 89%.

1,908 users completion

MAU 89% within deadline 100% completed

97% of Store Staff
Complete Mandatory Training

Nearly all store employees at a global franchise complete their training. 97% completion rate.

97% ▲ completion rate

Stores employee mandatory training completion rate

A Single Fine Exceeds
the Annual TouchClass Cost

A single fine for missed compliance training exceeds the annual TouchClass cost for a 100-person company.

penalty fine (1sessions)

TC annual cost (100users)

Risk elimination + cost savings

How do you store and submit
completion evidence?

compliance training

The most common pattern across 40+ companies. Send targeted push notifications to non-completers in 1st, 2nd, and 3rd rounds. Among the roughly 40 companies that run this pattern — converting required training into always-on mobile learning — median MAU is 89%, ranging from 78% to 97%. That is a different population from the 84% median cited elsewhere on this page, which covers all 31 companies observed during statutory-training periods.

MAU median 89% (78–97%) · P3 pattern, ~40 companies

ReminderConcept illustration

D−14
D−7
D−3
Due date

leadership Development

A major game company operates 23 courses by position. Team leads and new leaders get different tracks, bundled with mandatory training. On platforms with only mandatory training, access rate drops to 5~10% after completion.

Major game company: 23 courses

CompletedConcept illustration

Completed

Progress

Learning time

Exam score

Survey

audit readiness

When auditors request records, one click pulls the full completion status. Filter by department, course, or period — non-completers list included. A retail subsidiary manages 1,908 users' completion history this way.

Completion history for 1,908 users

Audit evidenceConcept illustration

Audit evidence

Department

Period

Completion record

Why does a compliance-only
platform get abandoned?

Always-on learning transition

After mandatory training ends, always-on content keeps MAU at 40~60%. Without it, usage drops to 5~10%. Global franchise hit 97% MAU, retail subsidiary 89% — both run always-on content alongside mandatory training.

always-on MAU 40~60%

Ongoing engagementConcept illustration

Mandatory-period MAU

Training ends

Compliance training cost savings

Four to five compliance courses are included at no extra cost, saving 30,000 to 50,000 KRW per person per year in outsourcing fees on the Korean market. For a 1,000-user enterprise that is roughly 40 million KRW per year. No more outsourcing fees for separate compliance training vendors.

1,000 users: ~40M KRW/year saved

MeasurementObserved data

84%Mandatory-period MAU

23%Non-mandatory MAU

Different cohorts · Mandatory n=31 / Non-mandatory n=75

Content threshold: 500+ courses

Institutions with 500+ courses show meaningfully higher off-peak MAU. Running only 6 compliance courses leaves learners with little reason to return once they finish. Content volume needs to cross a certain threshold for the platform to stay alive.

500+ courses

Course volumeConcept illustration

Required training

Job skills

Fresh content

What does mandatory training actually cost, and what does it leave behind?

Pricing is published; engagement figures come from 107 companies over 35 months. Where the sample is thin, we say so in the row.

Table A. Cost, completion, and what happens after

A baseline you can hold a vendor's proposal against. The figures that held and the ones that collapsed are both here.

Item	Value	Conditions	Source
Essential plan	USD 4.5 /user/month	1–200 people · minimum USD 500/month · VAT excluded · includes mandatory training and completion management	Pricing
Professional plan	USD 4.0 /user/month	VAT excluded	Pricing
Business plan	USD 3.0 /user/month	VAT excluded	Pricing
Enterprise plan	Quoted separately	We do not publish a fixed figure	Pricing
MAU during mandatory training	80–95%	That number measures the mandate, not the platform	Operating data report
Off-peak MAU, compliance-only	1–5%	Where mandatory training is the only thing running. We publish this rather than hide it	Operating data report
Drop after the deadline	median -50%p	Q1 -41%p, Q3 -82%p · n=6, small sample	Operating data report
Cost vs. offline training	~63% lower	Sample of fewer than 5 companies. Already-online companies will see far less	Operating data report
Estimated ROI	3.6–4.4x	A simulator output, not a measured or guaranteed result. Your inputs determine your figure	ROI calculator
Separate tracking of mandatory vs. everyday MAU	only ~20%	Of companies analysed — most report one blended number, which flatters the platform	Operating data report

Sources: https://www.touchclass.com/en/price · https://www.touchclass.com/en/data-report · https://www.touchclass.com/en/roi-calculator

What this page is not. Statutory training requirements, penalties, and record-retention periods are set by law and change over time. Nothing here is legal advice, and no platform can guarantee a legal outcome — confirm your obligations with the relevant authority or your own counsel. On the data: the sample carries selection bias and is not a population statistic. The post-deadline decline rests on just six companies (n=6), and the 63% cost figure on fewer than five. ROI of 3.6–4.4x is a simulator output based on inputs you supply, not a measured or promised return.

Frequently asked questions

The eight questions that come up most often about mandatory training and training budgets.

Can mandatory compliance training be managed through an LMS?

Yes. Target groups are assigned automatically, non-completers are flagged and reminded, and completion records are exported as a report. The practical benefit is that evidence accumulates continuously instead of being assembled the week an audit lands. Note that statutory obligations vary by industry and headcount and change over time — this is operational guidance, not legal advice. Source: https://www.touchclass.com/en/training-cost

Can completion status be tallied automatically?

Yes. Completion is tracked per course, department, and individual without manual Excel work, and the dashboard shows who is outstanding in real time rather than at month end. This is where most of the administrative time in compliance training actually goes — not the teaching, the counting. Source: https://www.touchclass.com/en/training-cost

Can reminders be sent to non-completers automatically?

Yes. Push notifications and reminders can be scheduled to go only to people who have not completed, on a cadence you set as the deadline approaches. Because the list regenerates itself, the administrator does not have to rebuild it each time. Source: https://www.touchclass.com/en/training-cost

Can we produce completion evidence for an audit or labour inspection?

Completion records can be exported as a report covering course, department, and individual. Because records accumulate as training happens, the evidence is available when the request arrives. What no platform can do is guarantee a legal outcome — retention periods and required formats are set by law and should be confirmed with the relevant authority or your own counsel. Source: https://www.touchclass.com/en/training-cost

Is mandatory training content included?

Yes. The Essential plan starts at USD 4.5 per user per month (VAT excluded, minimum USD 500 per month for 1–200 people) and includes mandatory training along with completion management. Higher tiers run USD 4.0 (Professional) and USD 3.0 (Business) per user per month, with Enterprise quoted separately. Source: https://www.touchclass.com/en/price

How much can we reduce our training budget?

Against fully offline training, reported savings run about 63% — but that comes from fewer than five companies, and a company already running online training will see far less. Our ROI calculator returns 3.6–4.4x, and we will be explicit: that is a simulator output driven by the inputs you supply, not a measured result and not a guaranteed one. Source: https://www.touchclass.com/en/roi-calculator

Is it fine to run only mandatory training?

Running only mandatory training is fine, as long as you expect what follows. Where compliance training is the only thing running, off-peak engagement falls to 1–5%, and the median drop after a deadline is about 50 percentage points (n=6, a small sample). The platform then sits idle for most of the year. If that trade is acceptable, run compliance-only deliberately rather than being surprised by it. Source: https://www.touchclass.com/en/data-report

How much does an LMS for mandatory training cost?

The Essential plan is USD 4.5 per user per month for 1–200 people, with a minimum of 500,000 KRW per month, VAT excluded. Professional is USD 4.0 and Business USD 3.0 per user per month; Enterprise is quoted separately. When comparing vendors, check whether mandatory training content, completion management, and reporting are included in the licence or billed as add-ons. Source: https://www.touchclass.com/en/price