한국어 
日本語 
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Training That Connects
Every Store Nationwide
97% MAU at a global franchise. 30 brands unified for a major F&B company. New menus — everyone learns simultaneously.
Nearly All Store Staff:
97% MAU Achieved
Nearly all staff at a global franchise log in daily. Training that becomes habit, not obligation.
30 Brands · 3,500 People
Unified on One Platform
A major F&B company trains 3,500 people across 30 brands on one platform.
9 out of 10 Store Staff
Learn Voluntarily Monthly
9 out of 10 retail subsidiary store employees participate in learning monthly. 89% MAU.
Seasonal Operations Manual
2,646 Quiz Completions
A major theme park verifies seasonal operations manuals through quizzes. 2,646 participants.
Why Franchises
Choose TouchClass
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When HQ uploads an SOP, it is instantly distributed to all stores nationwide. A major F&B company manages recipes and operations manuals across 3,000 stores and 30 brands this way, with real-time visibility into who has and hasn't viewed them.
Simultaneous Distribution to 3,000 Stores -
Recipe videos and quizzes for new menus distributed in one push. What used to take 1-2 weeks for new menu rollout now happens same-day. Seoul or Jeju — everyone learns the same content on the same day.
Rollout: 1-2 Weeks → Same Day -
Average franchise turnover is 60-150%. Even with frequent staff changes, new hires can view manuals on smartphones and get started immediately. No more time spent with senior staff shadowing.
Handling 60-150% Turnover
Stores at What's already happening
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At a major theme park, 140 users posted 2,839 entries — 20+ per person. Store-level voices reach HQ directly, and HQ gives feedback the same day.
per person 20+ 's post -
A global F&B franchise trains 200 users across 6 countries simultaneously. Same content distributed by language, so overseas stores train on the same day as HQ.
6-country simultaneous training -
With zero content, MAU was single digits. After uploading 40 pieces per month, MAU jumped from 15% to 80% — a 5x increase. It is not the platform that draws people in, it is the content.
MAU 15% → 80%
Requesting an update to the rainy-day queue management manual. Current procedures cause congestion.
Confirmed. Manual update scheduled within this week.
After changing the weekend peak-hour routing, wait times dropped. Photos attached.
Great example. Will share with other stores.
Overseas stores train on the same day as HQ.
