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AI answers your
learners' questions
A Closed AI trained only on your internal training materials. Course-specific fine-tuning delivers expert-level answers while blocking corporate data leaks.
phone inquiries reduced
sales reps with custom recs
(Industry avg: 15-25%)
Closed AI — Your Internal AI
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AI pre-trained on each course's materials answers like a subject matter expert. Unlike generic ChatGPT, it provides accurate answers limited to your training content.
Independent fine-tuned model per course -
Learns only from internal training materials — not public internet knowledge. File upload/download is blocked to prevent corporate data leaks at the source.
Corporate data leak prevention built-in -
Admins set the AI's response scope and tone directly. Apply different prompts per category to guide contextually accurate answers.
Per-category prompt customization -
Run independent AI models for safety training, product training, compliance, and more. Maximize domain expertise per category to minimize hallucination.
Maximize domain expertise
1. Storage temperature: 15-25°C (block direct sunlight)
2. Maintain 40-60% charge before storage
3. Store separately from metal objects (short-circuit prevention)
From progress tracking
to scheduling — AI manages it
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AI automatically notifies learners about incomplete mandatory courses and approaching deadlines. Ask the chatbot and instantly see remaining required training and due dates.
Personalized learning guidance -
Get key takeaways from long courses and ask questions instantly during learning. Source citations from training materials ensure accuracy.
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See your complete learning status at a glance. AI prioritizes and recommends courses with low progress and auto-calculates days until deadlines.
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AI analyzes learning history and job role to auto-recommend next courses. A major pharmaceutical company uses this to deliver personalized recommendations to 3,000 sales representatives.
Major pharma: 3,000 reps with custom recommendations
2. Feedback Formula: SBI (Situation-Behavior-Impact) Model
3. 1:1 Meeting: Weekly 15 min, growth-focused not performance
S (Situation): "In last Tuesday's team meeting"
B (Behavior): "You visualized and presented the customer data"
I (Impact): "The team immediately understood the status"
S: "In yesterday's client meeting"
B: "You gave an impromptu presentation without prepared materials"
I: "The client had to request the key figures again"
Real results from
real companies
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Manual-based phone inquiries dropped from 80 to 5 per day. AI answers product and maintenance questions for 1,700 dealer staff instantly, dramatically reducing HQ workload.
AI service billed at $2,500/month as add-on revenue -
Delivers tracker-based custom course recommendations to 3,000 sales reps. Built a YouTube-like learning platform that drives continuous engagement, winning Korea's HRD Excellence Award.
Korea HRD Excellence Award winner -
Answers are limited to course training materials, significantly reducing error rates. Every response cites the source (course name, page) for easy verification.
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All AI conversations are auto-recorded in LMS learning history. Enables training history tracking and analysis impossible with external AI tools like ChatGPT.
Use case: Vehicle maintenance manuals, product specs, parts info AI Q&A
Revenue: AI service billed at $2,500/month
1. Remove safety pin → 2. Aim nozzle at base of fire → 3. Squeeze handle → 4. Sweep side to side
Closed AI vs Open AI
Why enterprises need Closed AI
| Category | External AI (ChatGPT, etc.) | TouchClass Closed AI |
|---|---|---|
| Training Scope | All public knowledge | Internal training materials only |
| Security | No internal controls | File upload/download blocked |
| Hallucination | High error probability | Training-only scope, significantly lower errors |
| Customization | Not available | Category + prompt management |
| Learning History | No tracking | LMS-integrated history tracking |
| Fine-tuning | Generic model only | Independent fine-tuning per course |
| Response Scope Control | Not available | Admin prompt controls |
AI Assistant Impact
Measured results from actual customers
daily phone inquiries reduced
sales reps with custom courses
Industry avg: 15-25%
billed as add-on revenue
Unlimited AI chatbots, ready to use
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