Fine-tuned Expert Answers
AI pre-trained on each course's materials answers like a subject matter expert. Unlike generic ChatGPT, it provides accurate answers limited to your training content.
Independent fine-tuned model per courseA Closed AI trained only on your internal training materials. Course-specific fine-tuning delivers expert-level answers while blocking corporate data leaks.
AI pre-trained on each course's materials answers like a subject matter expert. Unlike generic ChatGPT, it provides accurate answers limited to your training content.
Independent fine-tuned model per courseLearns only from internal training materials — not public internet knowledge. File upload/download is blocked to prevent corporate data leaks at the source.
Corporate data leak prevention built-inAdmins set the AI's response scope and tone directly. Apply different prompts per category to guide contextually accurate answers.
Per-category prompt customizationRun independent AI models for safety training, product training, compliance, and more. Each model stays within its assigned domain, reducing off-topic answers and hallucination risk.
Maximize domain expertiseAI automatically notifies learners about incomplete mandatory courses and approaching deadlines. Ask the chatbot and instantly see remaining required training and due dates.
Personalized learning guidanceGet key takeaways from long courses and ask questions instantly during learning. Source citations from training materials ensure accuracy.
See your complete learning status at a glance. AI prioritizes and recommends courses with low progress and auto-calculates days until deadlines.
AI analyzes learning history and job role to auto-recommend next courses. A major pharmaceutical company uses this to deliver personalized recommendations to 3,000 sales representatives.
Major pharma: 3,000 reps with custom recommendationsOver a roughly one-month event-FAQ pilot in 2024, phone inquiries to the training manager fell from about 80 a day to about 5. AI answers product and maintenance questions for 1,700 dealer staff instantly. The figure comes from a narrow event FAQ, so more complex question types should not be expected to fall by the same margin.
AI service billed at $2,500/month as add-on revenueDaily phone inquiries · 2024 FAQ pilot, about one month · Single case
Delivers tracker-based custom course recommendations to 3,000 sales reps. The YouTube-like learning platform encourages repeat use and won Korea's HRD Excellence Award.
Korea HRD Excellence Award winnerAnswers are limited to course training materials, significantly reducing error rates. Every response cites the source (course name, page) for easy verification.
All AI conversations are auto-recorded in LMS learning history. This enables training-history tracking and analysis that external AI tools like ChatGPT can't provide.
Why enterprises need Closed AI
| Category | External AI (ChatGPT, etc.) | TouchClass Closed AI |
|---|---|---|
| Training Scope | All public knowledge | Internal training materials only |
| Security | No internal controls | File upload/download blocked |
| Hallucination | High error probability | Training-only scope, significantly lower errors |
| Customization | Not available | Category + prompt management |
| Learning History | No tracking | LMS-integrated history tracking |
| Fine-tuning | Generic model only | Independent fine-tuning per course |
| Response Scope Control | Not available | Admin prompt controls |
Measured results from actual customers
Create unlimited AI chatbots, each tailored to a specific task.
Organize meeting content and extract action items automatically.
Specialized translation aligned with your company's internal terminology.
Design presentation structure and storyline with AI assistance.
Draft professional business emails instantly for any situation.