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Background
"Regulations change every year and must be reflected in training immediately" — the core challenge for public-sector compliance.
Public HR Development Institute
This public HR development institute manages regulatory training courses (pension law, etc.) for approximately 10,000 learners. Rapidly reflecting annually revised regulations into training content was the core operational challenge.
In the public sector, non-compliance with mandatory training results in institutional leader liability. Training items mandated by law (Serious Accidents Act, information security, suicide prevention) increase every year. PC-based e-learning failed to reach field workers effectively.
Solution
Quickly revised in the editor, then distributed to 10,000 people.
Public HR Development Institute
Using the built-in TouchClass editor, regulatory and policy updates were applied directly by internal staff without outsourcing to external content vendors. This dramatically reduced lead time from regulation revision to content deployment.
The shift to mobile-based training secured field worker reach rates. Compliance training became accessible on mobile, enabling field staff without PC access to complete mandatory training on time.
Results
Mobile rollout secured reach among field staff.
Public HR Development Institute
A system for rapidly updating regulatory training via the built-in editor and deploying to 10,000 learners was established. Time from regulation revision to content update was significantly shortened, enabling timely training on the latest regulations.
Mobile-based compliance training improved field worker accessibility. In an environment where compliance completion rates are audit targets, mobile delivery functioned as a practical tool for efficient completion rate management.
Insight
Start with compliance, but plan an expansion into always-on learning.
Public HR Development Institute
Mandatory training at public institutions must reflect regulations revised each year, so the speed and flexibility of content updates are core. Outsourcing has long lead times and high cost. A system that allows direct in-house edits with a built-in editor is essential for efficient public-sector mandatory-training operations. However, if you start with mandatory training alone, you must plan for always-on learning-content expansion within 1–2 years to avoid being locked in as a "mandatory-training tool."
