Toyota Korea: Achieving 97% Learning Completion Rate

Staff look up what they need during customer interactions right inside TouchClass.

Needed a remote channel to push frequently changing sales info — new products, promotions — straight to the field.

HQ produces and distributes practical content — customer service manuals, industry trends, news — that staff can use right away.

An "anywhere, anytime learning" culture — staff pull up what they need on mobile before and after customer interactions.

How Toyota Korea achieved a 97% learning completion rate through gamification with TouchClass

Industry: Logistics & Auto
Learners: 1,000
Purpose & Effect: Field sales support, sharing sales know-how, self-driven learning, healthy competition
Features Used: Gamification, Editor, App Push, Learning Activity Reports

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