# Social Learning > TouchTogether SNS-style team communities, discussions, and peer learning. - Last updated: 2026-08-21 - Canonical URL: https://www.touchclass.com/en/social-learning - Markdown mirror URL: https://www.touchclass.com/markdown.php/en/social-learning.md - Language: English - Category: Core features ## Key points - TouchTogether SNS-style team communities, discussions, and peer learning. ## Feature details (structured data) ### What it does - TouchTogether SNS-style community for sharing field knowledge, peer feedback, field practices, praise, and learning reflections. ### Detailed functions - topic-based boards - rich text, image, video, file, and link attachments - feed and list views - comments and emoji reactions - anonymous and secret posts - group-specific read/write/comment permissions - hashtags and search - templates and engagement analytics ### Effects - public cases cite hundreds of monthly field posts - large insurer creator posts grew from 140 to 2839 in a public case narrative - helps turn LMS usage from one-way completion into peer learning and knowledge sharing ### Source URLs - https://www.touchclass.com/en/social-learning - https://www.touchclass.com/en/data-report - https://www.touchclass.com/en/casehome ## Page content *The content below is extracted from the rendered source page.* Social Learning ## Field expertise becomes organizational knowledge Share knowledge as easily as on social media. At a global luxury fashion brand, 140 people posted 2,839 opinions; at Major P&C Insurer A, 286 Learning Creators post more than 12,000 opinions a month; a major logistics company averages 317 field communications a month. 317/mo Major logistics co. monthly field communications 12,000+/mo Major P&C Insurer A 286 Learning Creators 20+/person MCM โ€” 140 people, 2,839 opinions monthly opinions per person [Social Learning Demo](https://www.touchclass.com/form/contact) Download Proposal ## Social Media-Style Board โ€” TouchTogether - Image/Video/File Sharing Organized by topics (boards) with category management and drag-and-drop reordering. Attach images, videos, files, and links via rich text editor. Switch between list view and feed view. Major logistics co. 317 monthly field shares - Emoji Reactions & Comments Engage through comments with text, images, and videos. Express opinions instantly with emoji reactions. - Anonymous & Private Posts Enable anonymous topics to hide author identity (cannot be changed after initial setup). Private posts are visible only to the author and admins. Set read, write, and comment permissions per group. - Hashtag Search & External Sharing Search related posts instantly with #hashtags and share externally via KakaoTalk or link. Admins analyze activity with 4 metrics: per-member usage, per-topic usage, trending post rankings, and hashtag rankings. Customizable post templates (name, department, bio) are also available. TouchTogether โ€” Social Feed K Manager Kim 3h ago / Logistics Team 1 Sharing a new delivery route optimization method. 15% time reduction vs. previous approach! Route optimization image โ™ฅ 24 ๐Ÿ’ฌ 8 โ†— Share P Seoyeon Park 5h ago / Sales Team Customer service tip: The first 30 seconds matter โ™ฅ 47 ๐Ÿ’ฌ 15 Emoji & Comments L Junho Lee 1h ago Best practice voting for this month starts now! ๐Ÿ‘ โค ๐Ÿ”ฅ ๐Ÿ‘ ๐Ÿ˜Š 128 reactions J I tried it too and it worked great! C Sales Team 2 is planning to adopt the same approach ๐Ÿ‘ H Could you re-post with photos attached? View more comments (12) Anonymous Board ? Anon Anon 2h ago Field feedback on the new system rollout. Step 3 in the current process seems unnecessary. ๐Ÿ‘ 31 ๐Ÿ’ฌ 12 ? Anon Anon 5h ago Requesting shift schedule adjustment. Current handover time is insufficient. ๐Ÿ‘ 45 ๐Ÿ’ฌ 8 Private Post Admin only Yesterday This post is visible to admins only. Hashtag Search Trending Tags #FieldKnowhow #SafetyTraining #CSTips #NewHireTraining #Manual #FieldKnowhow search results โ€” 47 posts Delivery Route Optimization Kim / 3h ago Summer Cold Chain Delivery Checklist Park / Yesterday KakaoTalk External Share [TouchTogether] Field Knowhow Share Tap the link to view the post ## Social Learning Core Features Tools that build a culture of voluntary knowledge sharing ### Express opinions with emoji reactions React with emojis alongside text comments, then review reactions and comments together on each post. Post Reactions ๐Ÿ‘ Review emoji reactions and comments together ### Anonymous & private posts for candid communication Submit honest opinions without pressure. Collect sensitive field issues through admin-only private posts. Anon Field improvement idea to share Private Admin-only access ### Find knowledge instantly with #hashtags Add #tags to instantly search related posts, videos, and files. Search value grows as organizational knowledge accumulates. #NewProductTraining #FieldKnowhow #SafetyManual 128 posts found ### External sharing & form collection Collect form-based posts like reports and work logs, and share externally via KakaoTalk. Team-specific boards are also supported. KakaoTalk Link Share Form Collection ## Real Results from Customers Organizations that built a voluntary knowledge-sharing culture with Social Learning 317/mo Major logistics co. monthly field communications 12,000+/mo Major P&C Insurer A learning opinions from 286 Learning Creators 20+/person MCM โ€” 140 people, 2,839 opinions monthly opinions per person ## What Customers Say About Social Learning " At Major P&C Insurer A, 286 Learning Creators post more than 12,000 learning opinions a month. The CEO message received 2,156 comments, establishing a culture where employees voluntarily create and share learning content. Major Insurer Learning Creator Program Results ยท 39,000 users " With executive participation, training transformed from top-down delivery into an organizational communication channel. CEO messages receive 2,000+ comments, and Saturday live sessions draw 7,000+ concurrent viewers โ€” over 20% of all staff. Major Insurance Co. Live Communication Program Results ยท 30,000 users " 39,000 delivery drivers access field manuals, participate in safe driving challenges, and watch top-branch live sessions. Over 300 monthly field communications foster a sense of belonging for frontline workers. Major Logistics Co. Field Communication Culture ยท 39,000 users Major Logistics Co. " Field employees across 373 branches voluntarily uploaded know-how videos. With no participation mandate, the practice spread by word of mouth, and branches began learning from one another. Major Retailer Field Content Creators ยท 35,000 users " The 'Learn from Seniors' program shares hands-on experience and work know-how. Challenge certifications and learning leaderboards drive voluntary participation. In active chat rooms, practitioners share what the manuals leave out. Major Logistics Group Participatory Training Program ### Related Features [Gamification](https://www.touchclass.com/ko/gamification) [Live Streaming](https://www.touchclass.com/ko/live) [Learning Nudge](https://www.touchclass.com/ko/encouragement) ## Connect organizational communication to learning. TouchClass makes it happen. [Request a Demo](https://www.touchclass.com/form/contact) ## Related resources - [Content Editor](https://www.touchclass.com/markdown.php/en/content-editor.md): Drag-and-drop editor with templates and multimedia โ€” no design skills needed. - [Live Streaming](https://www.touchclass.com/markdown.php/en/live.md): Interactive live training with real-time chat, polls, QR attendance, and channel-level access control. The one verified scale figure is an 18,000-user concurrency load test at a major commercial bank; it is a published test result, and guaranteed standing capacity is sized separately by contract. - [Gamification](https://www.touchclass.com/markdown.php/en/gamification.md): Points, badges, leaderboards, and team competitions to boost engagement. - [CBT Assessment](https://www.touchclass.com/markdown.php/en/cbt.md): Computer-based testing with auto-grading, question banks, randomization, and analytics. - [Admin Dashboard](https://www.touchclass.com/markdown.php/en/dashboard.md): Real-time dashboards for completion rates, engagement metrics, and ROI. - [Completion Management](https://www.touchclass.com/markdown.php/en/completion.md): Automate completion tracking, certificate generation, and compliance reporting. > Source governance: https://www.touchclass.com/data/source-governance.json ยท Full LLM context: https://www.touchclass.com/en/llms-full.txt ยท Structured data: https://www.touchclass.com/data/capability-effects.json, https://www.touchclass.com/data/solution-use-cases.json