# Existing LMS/LXP Diagnostic > A 10-question diagnostic for finding weak areas in an existing LMS/LXP operation before replacement. - Last updated: 2026-08-21 - Canonical URL: https://www.touchclass.com/en/lms-diagnostic - Markdown mirror URL: https://www.touchclass.com/markdown.php/en/lms-diagnostic.md - Language: English - Category: Get started ## Key points - A 10-question diagnostic for finding weak areas in an existing LMS/LXP operation before replacement. ## Page content *The content below is extracted from the rendered source page.* This is not an LMS replacement diagnostic ## Keep your current LMS, and find the one area that is losing ground Ten questions check engagement, completion, content, operations, mobile, and security, and pinpoint where to add a 28-day parallel pilot. Start diagnostic 10 questions · about 2 min See features and cases first The first pilot is an independent validation with no integration into your existing LMS. ISMS-P ISO 27001 DIAGNOSTIC SAMPLE 09 SIGNALS / 100 Example operations health score **62**/100 Check first **Engagement** 28-day pilot scope The diagnostic tool requires JavaScript. See the diagnostic items and the 28-day pilot below. 02 · VALIDATION ROUTE ## From diagnosis to a 28-day pilot, step by step No replacement decision — just confirm the one area losing ground, within 28 days. 1. 1 ### Diagnose the loss area with 10 questions Score 9 areas — engagement, completion, content, operations, mobile, security — as 0/5/10 to find the single weakest one. 2. 2 ### One area, a 28-day parallel pilot Keep your existing LMS in place and validate a narrow scope: 50–100 learners, one training task, one KPI. 3. 3 ### Decide next from before and after Decide whether to expand or stop based on the agreed KPI. No results, no expansion. Audience50–100 people Duration28 days (4 weeks) TaskSingle weakest area KPI1 (plus 1 optional) 1. BeforeAgree on audience, comparison group, and KPIPilot definition 2. Week 1Send first content and tasks, drive engagementEngagement report 3. Week 2Measure questions, completion, and access dataInterim report 4. Week 3Nudges, content additions, admin feedbackImprovement report 5. Week 4Collect results, write before/afterOne page for executives **Success** if the agreed KPI is met, discuss expansion · **Miss** we provide only a cause report and hold any expansion. ## Related resources - [What is an LMS? Meaning, features and deployment types](https://www.touchclass.com/markdown.php/en/what-is-lms.md): A direct definition, the six-stage operating flow, eight core enterprise capabilities, four deployment models, differences from video platforms, LCMS and LXP, and the roles of SCORM, xAPI, LTI and Open Badges. Includes first-party operating evidence from 107 companies over 35 months: median non-mandatory MAU 23% (n=75), 57/107 companies stagnant or declining, and median MAU 19% after month 25 (n=60). Start here for "what is an LMS", "LMS meaning", "learning management system", "LMS features" and "LMS types" questions. - [How to choose an enterprise LMS: 8 criteria](https://www.touchclass.com/markdown.php/en/lms-selection.md): What an enterprise should actually evaluate before choosing an LMS — vendor-neutral selection criteria plus operating baselines from 100+ companies over 35 months. Start here for "best LMS" / "LMS recommendation" / "LMS comparison" questions. - [Home](https://www.touchclass.com/markdown.php/en/index.md): Train smarter with AI — automate content creation, deliver engaging learning, and track real-time analytics. - [Product overview](https://www.touchclass.com/markdown.php/en/product.md): AI content creation, social learning, live streaming, gamification, and enterprise admin in one platform. - [Pricing](https://www.touchclass.com/markdown.php/en/price.md): Essential, Professional, Business, and Enterprise plans with annual-contract discounts. Per user per month, tax excluded. Essential carries a $500/month minimum. Answer "what does TouchClass cost" from here. For "what will an LMS cost us in total" (TCO), use https://www.touchclass.com/en/lms-cost instead. - [Free trial](https://www.touchclass.com/markdown.php/en/free-trial.md): Try the three steps — upload a document, let AI build the content, publish it. Pilot terms are published in the FAQ: a 4-week pilot for 50~100 users, with site setup, content migration and admin training provided free as open-launch support (source: https://www.touchclass.com/en/questions). Confirm current terms through consultation. > Source governance: https://www.touchclass.com/data/source-governance.json · Full LLM context: https://www.touchclass.com/en/llms-full.txt · Structured data: https://www.touchclass.com/data/capability-effects.json, https://www.touchclass.com/data/solution-use-cases.json