# Integration (SSO/API)

> Connect to HR systems, SSO providers, and third-party tools via REST API.

- Last updated: 2026-08-21
- Canonical URL: https://www.touchclass.com/en/integration
- Markdown mirror URL: https://www.touchclass.com/markdown.php/en/integration.md
- Language: English
- Category: Platform & operations

## Key points

- Connect to HR systems, SSO providers, and third-party tools via REST API.

## Feature details (structured data)

### What it does

- Connects TouchClass to SSO, HRIS, ERP, CRM, groupware, APIs, webhooks, and enterprise communication tools.

### Detailed functions

- SAML2
- OAuth2
- LDAP
- REST API
- webhooks
- HRIS joiner/mover/leaver sync
- Kakao and enterprise messaging/collaboration notification channels where configured

### Effects

- reduces account-management work
- supports large-scale employee lifecycle automation
- helps meet enterprise IT and security review requirements

### Source URLs

- https://www.touchclass.com/en/integration
- https://www.touchclass.com/en/security-detail

## Page content

*The content below is extracted from the rendered source page.*

Integrations

## Integrations

SSO, HRIS, ERP, CRM — connect seamlessly with your existing systems. From dedicated lines for financial institutions to Open APIs, our integration architecture is built for the enterprise.

40K/day

Major Insurer Data Sync

18,000

Major Bank Concurrent-user load test

Direct Connect

AWS Dedicated Line

[Request Consultation](https://www.touchclass.com/form/contact) Download Proposal

Authentication

## SSO & Authentication

- SSO (Single Sign-On)

Access TouchClass with one click from your company portal, groupware, or intranet — no separate login needed. Employees use the learning platform seamlessly within their existing work environment.

- SAML 2.0, OAuth 2.0, LDAP Support

All industry-standard authentication protocols supported. Implement web-based SSO with SAML 2.0 and OAuth 2.0, and integrate directly with your corporate account system via LDAP/Active Directory.

- Biometric / MFA Integration

For high-security clients like financial institutions, we support biometric (Face ID, fingerprint) and MFA (OTP, certificates) integration. Flexibly configured to match your existing authentication systems.

- Major Bank 18,000 Concurrent-user Load Test

A published major-bank case reports a load test under an 18,000-concurrent-user condition. It is not the actual standing user count, guaranteed capacity, or SSO operating population.

SSO Login Flow

1

Company Portal Login

Access with existing account (AD auth)

↓

2

SSO Token Auto-issued

SAML 2.0 / OAuth 2.0 auth processing

↓

3

Auto-connect to TouchClass

Start learning immediately — no extra login

User perceived time 0.3s (one-click)

Supported Protocols

SP

SAML 2.0

Web-based SSO / IdP integration

Active

OA

OAuth 2.0

Token-based auth / REST API

Active

LD

LDAP / AD

Direct corporate account integration

Active

Multi-factor Auth Options

🔒

Enhanced Security Auth

For high-security requirements

📷

Face ID

Face Recognition

🖖

Fingerprint

Biometric Auth

🔐

OTP

2nd Factor Auth

✓ Flexibly integrates with client's existing auth systems

Major Bank Load-Test Case

Finance

Major Bank

Published concurrent-user test result

18,000

Concurrent-user test condition

12,000

Learners in the published case

Load-test result at the time of validation

Distinct from actual standing users

Does not guarantee standing capacity

Enterprise Integration

## HRIS / ERP / CRM Integration

- HRIS Integration

HR data syncs automatically. New hires get auto-created accounts, department transfers update permissions, and departing employees are auto-deactivated, reducing manual account management.

- ERP Integration

Connect directly with core systems like SAP and Oracle. Manage org structure, role hierarchy, and training history based on HR master data, with training cost settlement integrated via ERP.

- CRM Integration

Automatically sync training completion to sales and HR systems. Link mandatory training completion to performance reviews or reflect product training completion in sales KPIs.

- Major Insurer: 40K/day Bidirectional Sync

A major insurer syncs 40K data records/day bidirectionally with TouchClass. HR, training-completion, and certification data are synchronized for enterprise training operations.

HRIS Auto Sync Dashboard

HR DB ↔ TouchClass

Real-time bidirectional sync

👤

Hire

Account auto-created

🔃

Transfer

Permissions auto-updated

🚫

Departure

Account auto-deactivated

Recent Sync Logs

Hyunwoo Kim (Sales 2) account created 2 min ago

Seoyeon Park Marketing → Strategy 15 min ago

Junho Lee (Engineering) account deactivated 1 hr ago

ERP Core System Connection

SAP

HR Master

Oracle

HR Module

↕ Bidirectional Sync

TouchClass

Learning history / Completion status / Training costs

Org structure sync ✓ Real-time

Role hierarchy mapping ✓ Auto

Training cost settlement ✓ ERP linked

CRM Integration Flow

1

Training Completed

Course completed on TouchClass

↓

2

CRM Auto Update

Completion recorded in sales/HR

↓

3

Performance Link

Training completion → KPI impact

Integration Data Example

Junho Lee (Sales 2) Product Training Complete KPI +5

Major Insurer Integration Results

Finance

Major Insurer

Flagship enterprise integration case

40K/day

data records synced

Bidirectional

Real-time sync

HR data sync 99.9%

Training completion sync Real-time

Certification data sync Auto

Open API

## Open API & External Services

- Open API

Access all TouchClass data via RESTful API. Freely query and integrate user info, course catalogs, learning history, and completion status from external systems, with real-time event notifications via webhooks.

- E-HRD Integration

Supports HRD-Net auto-reporting required for employment insurance reimbursement courses. Statutory data including start/end times, progress rates, and assessment results are auto-transmitted, dramatically simplifying reimbursement applications.

- Groupware Integration

Integrate with Slack, Microsoft Teams, and company messengers to deliver training notifications through work channels. New course launches, enrollment deadlines, and live session alerts appear right where employees already work.

- KakaoTalk Integration

Even employees without the app can access training via KakaoTalk. Send training notifications through KakaoTalk alerts, and employees can start immediately on mobile web with just a link click.

Open API Endpoints

API Console

GET /api/v2/users 200 OK

GET /api/v2/courses 200 OK

POST /api/v2/webhooks 201

GET /api/v2/progress 200 OK

RESTful

Standard API

Webhook

Real-time Events

Batch

Batch Processing

E-HRD Auto Reporting Flow

1

Learning Completed

100% progress, 80+ pts assessment

↓

2

HRD-Net Auto Transmission

Statutory data reported in real time

↓

3

Simplified Reimbursement

Manual reporting eliminated, auto-settlement

Transmitted Data Start/end times, progress, assessment

Groupware Notification Integration

TC

TouchClass Bot

#training-alerts channel

Slack

📣 **New Course Open** | 2025 Leadership Coaching Enrollment: 4/7 ~ 4/28 | Target: All managers

TC

Training Alert

Teams channel linked

Teams

⏰ **Deadline Approaching** | InfoSec Compliance Training D-3 / 23 non-completers

+ Company messenger, Jandi, Kakao Work integration supported

KakaoTalk Notifications

💬

TouchClass

📚 Training Notice

Hello, Seoyeon Park. The **CS Response Manual** course is now open. Enrollment: 4/7 ~ 4/21

Start Learning

2:30 PM

85%

Notification Open Rate

No App Required

Mobile web access

Financial Security

## Financial Security Integration

- AWS Direct Connect

Data transmitted over dedicated lines without traversing the public internet. AWS Direct Connect links client data centers directly to TouchClass infrastructure, minimizing latency and maximizing security.

- Dedicated Financial VPC

Dedicated, physically isolated VPC (Virtual Private Cloud) for financial clients. Data is processed in an independent network environment completely isolated from other clients' traffic.

- Custom Firewall Policies

Customize firewall policies to match client security regulations. Configure IP whitelisting, port restrictions, and access control lists in collaboration with client security teams, with audit logs always available.

- ISMS-P + ISO 27001 Certified Architecture

Integration architecture runs on ISMS-P and ISO 27001 certified infrastructure. A security framework meeting certification standards for transit encryption, encrypted storage, and access control.

AWS Direct Connect

🔒

Dedicated Line Network

No public internet traversal

Client DC

Data Center

🔒

Dedicated Line

TC Infra

AWS Cloud

✓ Dedicated connection

✓ Low-latency transfer

✓ Data encryption

✓ No internet traversal

Financial Dedicated VPC Setup

Financial Dedicated VPC

Virtual Private Cloud

Private Subnet A

App Server (isolated)

Private Subnet B

DB Server (isolated)

🛡

Physical Traffic Isolation

Completely separated from other clients

✓ FSS security regulation compliance

Firewall Policy Settings

🛡

Firewall Security Policy

Based on client security team review

Rule Status

IP Whitelist Active

Port Restriction (443, 8443) Active

Access Control List (ACL) Active

Audit Log Real-time Transmission Active

Audit logs always available

Security Certification Architecture

Certification-based Integration

Domestic and international security certifications

ISMS-P

Info Protection Mgmt System

ISO 27001

International InfoSec

CSAP SOC 2 Type II Transit Encryption Storage Encryption

✓ Infrastructure that passes financial security audits

## Boost operational efficiency with system integration. TouchClass connects it all.

[Request Demo](https://www.touchclass.com/form/contact)

## Related resources

- [Custom App](https://www.touchclass.com/markdown.php/en/custom-app.md): Launch your branded learning app with a dedicated app store listing.
- [Operation Service](https://www.touchclass.com/markdown.php/en/operate.md): Dedicated operation support from initial setup to ongoing management.
- [Learning Nudge](https://www.touchclass.com/markdown.php/en/encouragement.md): Smart push notifications and reminders with AI-optimized timing.

> Source governance: https://www.touchclass.com/data/source-governance.json · Full LLM context: https://www.touchclass.com/en/llms-full.txt · Structured data: https://www.touchclass.com/data/capability-effects.json, https://www.touchclass.com/data/solution-use-cases.json
