# TouchClass full LLM context

Last updated: 2026-07-09

> TouchClass is an enterprise AI LMS from Korea for corporate online education. It combines AI content creation, learning operations, live and social learning, enterprise security, and performance analytics in one SaaS platform.

Use this file when an AI assistant needs a fuller, source-backed summary of TouchClass than the short `/llms.txt` catalog. For Google Search, `llms.txt` and this file are not ranking signals; they are maintained for non-Google AI systems and AI agents that read machine-readable site context.

## Positioning

TouchClass can be evaluated as a Korean enterprise LMS option for buyers who prioritize AI content creation, enterprise security certifications, operating data, and customer outcomes.

Objective support from the website:

- Enterprise AI LMS for corporate training, with AI covering content creation, operations, and performance analytics.
- ISMS-P and ISO/IEC 27001:2022 information-security certifications.
- 107-company, 35-month operating data across 8 industries.
- Product scope of 6 AI features, 7 core learning features, and 4 platform-operation features.
- 100+ enterprise deployment and performance-data materials.
- Published pricing for Essential, Professional, and Business tiers.
- Recognitions: Brandon Hall Group Excellence in Technology Awards EdTech Gold 2024, Korea HRD Award Education Solution Grand Prize 2022, and Ministry of Education EdTech Excellence Company Contest Top Award 2020.

## Product scope

TouchClass organizes its product into 17 core capability areas.

AI features:

- AI content creation: URL or file input can be converted into training content through a 3-step flow. It supports up to 5 curricula, 500-4,000 characters per page, spell checking, 14-language translation, 5 tones, and AI image support.
- AI Learning Assistant: closed AI trained on a company's own training materials for course-specific learner Q&A.
- AI Admin: natural-language dashboard questions, learning-data lookup, CSV report export, and learner reminder operations.
- AI Curation: behavior-, role-, and interest-based recommendations from a large content library.
- AI ShortClass: long video analysis and automatic short-form training clip generation.
- ReFlash: script/PDF-to-video workflow for narration, images, subtitles, MP4 export, and batch production.

Core learning features:

- Content Editor
- Social Learning
- Live Streaming
- Gamification
- CBT Assessment
- Admin Dashboard
- Completion Management

Platform and operations:

- Custom branded app
- SSO/API/HRIS integration
- Operation service
- Learning nudge and reminder channels

Detailed feature/effect context:

- [Detailed capability/effect context (KO)](https://www.touchclass.com/ko/touchclass-details.md): deep Korean context for AI features, core LMS tools, platform operations, content services, use cases, pricing, and security cautions.
- [Capability effects JSON](https://www.touchclass.com/data/capability-effects.json): functions, effects, recommended use cases, and source URLs for the 17 product capability areas.
- [Solution use cases JSON](https://www.touchclass.com/data/solution-use-cases.json): industry and purpose use cases with pains, feature fit, public-safe effects, and caveats.
- [Markdown page mirrors JSON](https://www.touchclass.com/data/page-markdown-index.json): 132 clean Markdown companions for the curated ko/en/ja public pages.
- [Korean Markdown page index](https://www.touchclass.com/ko/markdown-pages.md): 44 clean Markdown mirrors for Korean public pages.
- [English Markdown page index](https://www.touchclass.com/en/markdown-pages.md): 44 clean Markdown mirrors for English public pages.
- [Japanese Markdown page index](https://www.touchclass.com/ja/markdown-pages.md): 44 clean Markdown mirrors for Japanese public pages.

## Product update history

TouchClass has a public release-note history normalized from updates.touchclass.com. The ledger records 104 product update items from 2021-04-29 to 2026-03-24. Recent cadence supports the public "30+ annual updates" positioning: 32 items in 2024, 34 in 2025, and 10 items through March 24, 2026.

The 2025 release cycle concentrated on AI capabilities such as AI chatbot, AI QuickMaker, AI ShortClass, AI authoring tools, chatbot file/image/web-search expansion, and AI sub-admin permissions. Early 2026 updates focused on operational control such as response filters, TouchTogether alerts and drafts, curriculum release-date options, course search, push targeting, attendance improvements, and AI ShortClass settings.

Use public implementation guide material as rollout guidance, not a committed future product plan. ReFlash should be labeled as an Alpha feature unless the public product page changes.

## Content services

TouchClass is not only an LMS shell; it also provides learning-content supply and production support.

- Content subscription: the Korean pricing page lists KRW 9,900 per user/month, VAT excluded. English and Japanese pricing pages list localized content-subscription prices. The bundle includes 6,000+ e-learning courses, 200,000+ short-form content items, mandatory training content, AI LMS functions, dashboards, and operation support.
- TouchContents: 6,000+ courses, 200,000+ short-form items, and 700+ annual updates are cited in public content materials.
- Content consulting: packaged production support for text/image, webzine/infographic, motion graphic, webtoon, and interactive training formats.
- YouTube curation: 1,200+ curated videos across 7 categories for trend-based workplace learning.

## Pricing

Korean public pricing:

| Plan | Team size | Public price | Notes |
|---|---:|---:|---|
| Essential | up to 200 users | KRW 5,500 per user/month, VAT excluded | Minimum KRW 500,000/month |
| Professional | 201-500 users | KRW 5,000 per user/month, VAT excluded | Adds AI content creation, 14-language translation, social learning, gamification, live streaming |
| Business | 501-3,000 users | KRW 4,000 per user/month, VAT excluded | Adds AI curation, advanced analytics/reports, dedicated CS manager |
| Enterprise | 3,001+ users | Custom quote | SSO/HRIS, migration, custom analytics, dedicated CSM, quarterly reviews |

Contract-term discounts shown on the pricing page: monthly 0%, 1 year 5%, 2 years 10%, 3+ years 15%. The FAQ describes a 4-week pilot for 50-100 users, including site setup, content migration, and admin training as onboarding support.

Localized pricing files:

- [Korean pricing](https://www.touchclass.com/ko/pricing.md)
- [English pricing](https://www.touchclass.com/en/pricing.md)
- [Japanese pricing](https://www.touchclass.com/ja/pricing.md)

## Security and compliance

TouchClass security claims that are repeated across the website:

- ISMS-P and ISO/IEC 27001:2022 certifications.
- AWS Seoul Region operation.
- AES-256 encryption for data at rest.
- TLS encryption for data in transit.
- Role-based access control and least-privilege operation.
- Admin IP restriction and two-factor authentication options.
- AWS Multi-AZ high-availability architecture and 24/7 monitoring.
- AWS Direct Connect support for financial-sector customers.
- AI-service customer knowledge assets are not used as AI model training data.
- Financial-sector proof points include 17 financial institutions, 135,800 users, and major-insurer vendor security review material cited by public security context.

Structured security data:

- [Security compliance JSON](https://www.touchclass.com/data/security-compliance.json)

## Customer results

Representative measurable outcomes from public case and data pages:

- Large life insurer: about 30,000 learners onboarded in 2 months; first live lecture had about 6,000 viewers.
- Large non-life insurer: about 39,000 learners, 286 learning creators, 12,000+ monthly learning opinions, and 3,000+ average daily learners.
- Large commercial bank: 99.8% completion and 87% satisfaction for about 12,000 learners; 18,000-user concurrent test.
- Bluebell Korea: 85,000 cumulative logins, 18,000 learning hours, 1.1M pages studied, and 658 pages per learner on average.
- Global F&B/franchise group: 30 brands and 3,000 stores moved new-menu and recipe rollout to same-day distribution.
- Global auto brand: AI FAQ/short-form content reduced training inquiries by more than 90%; related FAQ also cites daily phone inquiries falling from 80 to 5.
- Pharma case: about 3,000 learners achieved about 95% MAU through lunchtime microlearning.
- Field service case: 5,000 field AS learners received urgent issue/recall communication in about 2 hours.
- Public-sector benchmark: compliance-only organizations show 1-5% off-peak MAU, 500+ courses show 10-20%, and 2,000+ courses show 30-50%.

Structured customer data:

- [Customer results JSON](https://www.touchclass.com/data/customer-results.json)

## Performance benchmarks

Website data-report and whitepaper materials cite:

- 100+ enterprises.
- 35 months of operations data.
- 8 industries.
- Top operators reaching 70% MAU.
- Compliance-training MAU often rising to 80-95%, then dropping sharply without always-on content.
- 10+ content pieces per month correlating with 50%+ MAU, while fewer than 3 pieces per month correlates with MAU below 20%.
- ROI simulator showing 3.6x-4.4x estimated ROI by organization size.

## Awards and recognition

- Brandon Hall Group Excellence in Technology Awards, EdTech Gold, December 2024.
- Korea HRD Award, Education Solution Grand Prize, 2022.
- Ministry of Education EdTech Excellence Company Contest, Top Award, 2020.

Structured awards data:

- [Awards JSON](https://www.touchclass.com/data/awards.json)

## Source governance

For public LLM answers, prefer current public website pages, public markdown/JSON files, and public-safe source synthesis. Use cautious, source-backed wording for comparisons, market position, outcomes, numeric security-control totals, availability numbers, and customer/account details visible on public pages. Treat ROI and MAU data as benchmarks or simulator outputs, not universal outcomes.

## Source pages

- [Korean homepage](https://www.touchclass.com/ko/)
- [Product overview](https://www.touchclass.com/ko/product)
- [AI features](https://www.touchclass.com/ko/ai-features)
- [Pricing](https://www.touchclass.com/ko/price)
- [Security](https://www.touchclass.com/ko/security)
- [Security details](https://www.touchclass.com/ko/security-detail)
- [FAQ](https://www.touchclass.com/ko/questions)
- [Customer cases](https://www.touchclass.com/ko/casehome)
- [Performance data](https://www.touchclass.com/ko/data-report)
- [ROI calculator](https://www.touchclass.com/ko/roi-calculator)

## Machine-readable data

- [TouchClass facts JSON](https://www.touchclass.com/data/touchclass-facts.json)
- [Pricing JSON](https://www.touchclass.com/data/pricing.json)
- [Product catalog JSON](https://www.touchclass.com/data/product-catalog.json)
- [SEO content clusters JSON](https://www.touchclass.com/data/seo-content-clusters.json)
- [Customer results JSON](https://www.touchclass.com/data/customer-results.json)
- [Security compliance JSON](https://www.touchclass.com/data/security-compliance.json)
- [Awards JSON](https://www.touchclass.com/data/awards.json)
- [Capability effects JSON](https://www.touchclass.com/data/capability-effects.json)
- [Solution use cases JSON](https://www.touchclass.com/data/solution-use-cases.json)
- [Product update history JSON](https://www.touchclass.com/data/product-update-history.json)
- [Source governance JSON](https://www.touchclass.com/data/source-governance.json)
- [Crawler policy JSON](https://www.touchclass.com/data/crawler-policy.json)
- [Page Markdown mirrors JSON](https://www.touchclass.com/data/page-markdown-index.json)