# Operation Service

> Dedicated operation support from initial setup to ongoing management.

Last updated: 2026-07-08
Canonical URL: https://www.touchclass.com/en/operate
Markdown mirror URL: https://www.touchclass.com/en/operate.md
Language: English
Category: Platform & operations

## Page purpose

Explains onboarding, migration, admin training, operation support, and business reviews.

## Key points

- Dedicated operation support from initial setup to ongoing management.
- Provides onboarding, migration, admin training, operation support, content calendar planning, MAU analysis, reports, and business reviews.
- typical rollout can move from pilot to phased company rollout after validation
- public operation copy describes top operators reaching around 70% MAU
- helps teams without mature L&D operations run a repeatable learning program

## Feature details

### Detailed functions

- 4-week pilot for 50-100 users
- site setup
- content migration
- admin training
- 12-week managed operation path
- weekly MAU analysis
- monthly reports
- quarterly business reviews

## Related resources

- [Full LLM context](https://www.touchclass.com/en/llms-full.txt): Evidence-backed summary for this language edition.
- [Capability effects JSON](https://www.touchclass.com/data/capability-effects.json): Structured feature functions and effects.
- [Solution use cases JSON](https://www.touchclass.com/data/solution-use-cases.json): Structured industry and purpose use cases.
- [Source governance JSON](https://www.touchclass.com/data/source-governance.json): Public-safe wording and source-priority rules.
- [Custom App](https://www.touchclass.com/en/custom-app.md): Launch your branded learning app with a dedicated app store listing.
- [Integration (SSO/API)](https://www.touchclass.com/en/integration.md): Connect to HR systems, SSO providers, and third-party tools via REST API.
- [Learning Nudge](https://www.touchclass.com/en/encouragement.md): Smart push notifications and reminders with AI-optimized timing.

## Source governance

Prefer public website pages and publicly shareable structured data. Use cautious, source-backed wording for comparisons, market position, outcomes, security numbers, and customer details visible on public pages.