# IT SaaS Company Converts Compliance Training to Mobile and Builds an Always-On Learning Base > IT/Gaming · Compliance Training MAU ~89%, MAU Drop Point 2 months. - Last updated: 2026-07-15 - Canonical URL: https://www.touchclass.com/en/case74 - Markdown mirror URL: https://www.touchclass.com/en/case74.md - Language: English - Category: Customer stories ## Key points - IT/Gaming · Compliance Training MAU ~89%, MAU Drop Point 2 months. ## Page content *The content below is extracted from the rendered source page.* IT/Gaming IT SaaS Company ## IT SaaS Company Converts Compliance Training to Mobile and Builds an Always-On Learning Base Standard ~89% Compliance Training MAU 2 months MAU Drop Point ## Background Even IT companies cannot skip mandatory compliance training — workplace safety, harassment prevention, data privacy. In remote/hybrid environments, PC-based e-learning completion tracking broke down. Excel-based tracking burdened admins, and platform usage spiked only during compliance windows then flatlined. ## Solution Applied the P3 compliance pattern: moved mandatory training to mobile with push notifications and non-completer targeting. After compliance completion, sustained engagement with always-on content — tech trend newsletters, internal blog summaries, and security guides. Deliberately designed the "compliance as entry point, expand to P1/P4" strategy. ## Results P3 pattern data shows 89% median MAU during compliance periods (range 78–97%). Companies that maintained always-on content retained 40–60% MAU post-compliance; those that stopped saw single-digit MAU within 2 months. Push notifications and non-completer reminders reduced admin overhead. ~89% Compliance Training MAU 2 months MAU Drop Point ## Insight P3 is the pattern easiest for reaching MAU and hardest for sustaining it. Mandatory-training-season MAU of 80–90% is the result of enforcement, not evidence of platform appeal. A case where an IT company saw MAU drop from 7% to 3% traced back to zero content uploads that month. Content supply and MAU show a strong positive correlation. [Mobile Learning](https://www.touchclass.com/en/custom-app) [Push Notifications](https://www.touchclass.com/en/operate) [Completion Tracking](https://www.touchclass.com/en/product) ## More Customer Stories [IT/Gaming Major Game Development Studio Major Game Studio Designs Leadership Program Around Self-Reflection Missions and Peer Sharing Instead of Mandatory Completion](https://www.touchclass.com/en/case65) [IT/Media Digital Media Company Digital Media Company Builds Learning Habit with "Wednesday = Learning Day" Live Sessions — Video Contest Lifts MAU 30%p](https://www.touchclass.com/en/case66) [IT/Gaming IT Platform Company IT Platform Company Systematizes Competitive Intelligence Across ~80 Sales Training Categories](https://www.touchclass.com/en/case72) ## Ready to transform your training? Experience TouchClass with a personalized demo. [Request a Demo](https://www.touchclass.com/form/contact) ## Related resources - [Samsung Life Insurance: 100% Remote Training for 30,000 Agents](https://www.touchclass.com/en/case1.md): Insurance/Finance · Learners 30,000, First Live Viewers 6,000, Content Views 180K. - [Samsung Fire & Marine: Learning Creator Platform for 30,000 Agents](https://www.touchclass.com/en/case9.md): Insurance/Finance · Learners 30,000, Avg. Monthly Feedbacks 12,000. - [Major Life Insurer A: 30,000 agents onboarded online in 2 months from 100% offline](https://www.touchclass.com/en/case12.md): Finance/Insurance · Learners ~30,000, Live Concurrent 7,000+, CEO Video Comments 2,000+. - [Major Capital Company: Lessons learned after MAU crashed from 91% to 4%](https://www.touchclass.com/en/case13.md): Finance/Insurance · Learners ~2,100, Compliance Training MAU 91%, Post-training MAU 4%. - [Major P&C Insurer A: 286 learning creators built a self-sustaining content ecosystem](https://www.touchclass.com/en/case14.md): Finance/Insurance · Learners ~39,000, Learning Creators 286, Monthly Opinions 12,000+. - [Mid-size Insurance Agency: Digitized morning briefings with 11 live sessions per month](https://www.touchclass.com/en/case15.md): Finance/Insurance · Learners ~200, Live Sessions 11/M, Cross-training Insurers Multiple Firms. > Source governance: https://www.touchclass.com/data/source-governance.json · Full LLM context: https://www.touchclass.com/en/llms-full.txt · Structured data: https://www.touchclass.com/data/capability-effects.json, https://www.touchclass.com/data/solution-use-cases.json