# Lotte GRS Builds Simultaneous Training System for Store Managers Across 6 Countries > Retail & Distribution · Simultaneous Training Ops 6 countries, Global Managers 200, Content Support Multilingual. - Last updated: 2026-07-15 - Canonical URL: https://www.touchclass.com/en/case55 - Markdown mirror URL: https://www.touchclass.com/en/case55.md - Language: English - Category: Customer stories ## Key points - Retail & Distribution · Simultaneous Training Ops 6 countries, Global Managers 200, Content Support Multilingual. ## Page content *The content below is extracted from the rendered source page.* Retail & Distribution Lotte GRS ## Lotte GRS Builds Simultaneous Training System for Store Managers Across 6 Countries Standard 6 countries Simultaneous Training Ops 200 Global Managers Multilingual Content Support ## Background "Simultaneous training ops across local managers in six countries" — HQ-standard consistency. Lotte GRS Lotte GRS operates Lotteria, Angel-in-us, and other franchise brands overseas. Approximately 200 local managers across 6 countries needed consistent store operations training, but physical distance and language barriers made uniform quality delivery difficult. In Southeast Asia, mobile networks outperform fixed broadband, making PC-based e-learning impractical. No systematic channel existed for delivering HQ operations standards and brand philosophy to overseas managers. ## Solution A single push message announces global training rollouts worldwide. Lotte GRS A mobile-first simultaneous training system was deployed across 6 countries. English-language content was distributed, with UI auto-translation to overcome language barriers for local managers. Push notifications enabled simultaneous global training announcements. The mobile-first approach was specifically optimized for Southeast Asian markets where mobile infrastructure is superior to fixed broadband. ## Results In Southeast Asia, mobile networks outperform PC environments. Lotte GRS A simultaneous training operations system was established across all 6 countries. A single push notification could reach all global managers, ensuring HQ standards consistency worldwide. Training accessibility for Southeast Asian local managers improved significantly. Mobile-first training was confirmed as the optimal choice for regional infrastructure conditions. Multi-language support and global simultaneous deployment began functioning as training infrastructure for overseas franchise expansion. 6 countries Simultaneous Training Ops 200 Global Managers Multilingual Content Support ## Insight Mobile-first is a prerequisite for global-franchise training infrastructure. Lotte GRS For a global franchise training staff at overseas stores, a mobile-first approach is not a choice but a necessity. This is especially true in regions like Southeast Asia where mobile networks surpass PC internet. Having validated simultaneous training operations in 6 countries and multilingual content distribution, this case becomes a reference model for companies planning overseas franchise expansion as they design training infrastructure. [Mobile Learning](https://www.touchclass.com/en/product?tabId=1) [Global Operations](https://www.touchclass.com/en/product?tabId=1) [Push Notifications](https://www.touchclass.com/en/product?tabId=1) ## More Customer Stories [Retail Bluebell Korea Bluebell Korea: 85% Voluntary Learning and 18,000 Hours in 18 Months](https://www.touchclass.com/en/case10) [Retail & Distribution Major Retailer Major Retailer Builds Learning Creator Culture Across 373 Stores with Employee-Generated Content](https://www.touchclass.com/en/case44) [Retail & Distribution KFC KFC Korea Cuts Training Costs Dramatically by Shifting 200+ Stores to Mobile-First Always-On Education](https://www.touchclass.com/en/case46) ## Ready to transform your training? Experience TouchClass with a personalized demo. 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