# Lotte GRS: Training Staff Across 6 Countries Simultaneously

> QSR/Food Service · Global Countries 6.

- Last updated: 2026-07-15
- Canonical URL: https://www.touchclass.com/en/case4
- Markdown mirror URL: https://www.touchclass.com/en/case4.md
- Language: English
- Category: Customer stories

## Key points

- QSR/Food Service · Global Countries 6.

## Page content

*The content below is extracted from the rendered source page.*

[Customer Stories](https://www.touchclass.com/en/casehome) F&B

## Lotte GRS: Training Staff Across 6 Countries Simultaneously

TouchClass Global ran store manager training across 6 countries at the same time.

### Background

With in-person training difficult, public platforms left security gaps and made learning history hard to manage.

### How It's Used

Confidential store operations and menu guides are pushed to 6 countries in real time through a closed, leak-proof app.

### Results

Opened simultaneous training in 6 countries with no on-site visits, cutting global operating costs and speeding decisions.

How Lotte GRS trained store managers across 6 countries with TouchClass

Industry

F&B

Learners

6 countries

Purpose & Effect

Unified global training, lower overseas operating costs, secure history tracking, global standardization

Features Used

Multilingual Support, App Push, Editor, Admin Package

[Contact Sales](https://www.touchclass.com/form/contact)

## More Customer Stories

[QSR/Food Service KFC KFC: Training Frontline Staff Across 200+ Stores at Once](https://www.touchclass.com/en/case6)

[Retail & Distribution KFC KFC Korea Cuts Training Costs Dramatically by Shifting 200+ Stores to Mobile-First Always-On Education](https://www.touchclass.com/en/case46)

[Manufacturing Mid-size Manufacturing Company B Mid-size Manufacturer B: Stabilized the mandatory training MAU spike-crash pattern](https://www.touchclass.com/en/case42)

## Related resources

- [Samsung Life Insurance: 100% Remote Training for 30,000 Agents](https://www.touchclass.com/en/case1.md): Insurance/Finance · Learners 30,000, First Live Viewers 6,000, Content Views 180K.
- [Samsung Fire & Marine: Learning Creator Platform for 30,000 Agents](https://www.touchclass.com/en/case9.md): Insurance/Finance · Learners 30,000, Avg. Monthly Feedbacks 12,000.
- [Major Life Insurer A: 30,000 agents onboarded online in 2 months from 100% offline](https://www.touchclass.com/en/case12.md): Finance/Insurance · Learners ~30,000, Live Concurrent 7,000+, CEO Video Comments 2,000+.
- [Major Capital Company: Lessons learned after MAU crashed from 91% to 4%](https://www.touchclass.com/en/case13.md): Finance/Insurance · Learners ~2,100, Compliance Training MAU 91%, Post-training MAU 4%.
- [Major P&C Insurer A: 286 learning creators built a self-sustaining content ecosystem](https://www.touchclass.com/en/case14.md): Finance/Insurance · Learners ~39,000, Learning Creators 286, Monthly Opinions 12,000+.
- [Mid-size Insurance Agency: Digitized morning briefings with 11 live sessions per month](https://www.touchclass.com/en/case15.md): Finance/Insurance · Learners ~200, Live Sessions 11/M, Cross-training Insurers Multiple Firms.

> Source governance: https://www.touchclass.com/data/source-governance.json · Full LLM context: https://www.touchclass.com/en/llms-full.txt · Structured data: https://www.touchclass.com/data/capability-effects.json, https://www.touchclass.com/data/solution-use-cases.json
