# Major Manufacturing Group: Achieved learning equity across factory, R&D, and office staff

> Manufacturing · Learners ~2,500, Field · R&D · Office All Roles, Participation Event Gamification.

- Last updated: 2026-07-15
- Canonical URL: https://www.touchclass.com/en/case36
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- Language: English
- Category: Customer stories

## Key points

- Manufacturing · Learners ~2,500, Field · R&D · Office All Roles, Participation Event Gamification.

## Page content

*The content below is extracted from the rendered source page.*

Manufacturing

Major Manufacturing Group

## Major Manufacturing Group: Achieved learning equity across factory, R&D, and office staff

Enterprise

~2,500 Learners

All Roles Field · R&D · Office

Gamification Participation Event

## Background

"Easy access means company policy is always at hand."

Major Manufacturing Group

Factory and R&D staff felt deprived of training opportunities that office workers easily accessed via PC-based e-learning.

Policy communications from HQ felt like top-down mandates, and company-wide change management training needed to reach all staff.

## Solution

"Training equity that includes every employee."

Major Manufacturing Group

Deployed mobile-app learning to equalize access for all employee types. Converted policy sharing from top-down to two-way communication.

Combined gamification with change management training to create participatory events.

## Results

Learning equity achieved — factory, R&D, and office workers all participated in the same training environment.

Two-way policy communication and shared practice spaces increased organizational change acceptance.

~2,500 Learners

All Roles Field · R&D · Office

Gamification Participation Event

## Insight

Training equity is an easily overlooked topic in manufacturing. Field and R&D staff have far lower training access than office workers, and a mobile platform is the most realistic way to close that gap. "Always-on sharing of company policy through convenient access" is the core point, and turning policy delivery into two-way communication raises acceptance.

[Gamification](https://www.touchclass.com/en/product?tabId=6) [Mobile Learning](https://www.touchclass.com/en/product?tabId=1) [Change Management](https://www.touchclass.com/en/product?tabId=2)

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[Manufacturing Global Automotive Brand (Korea) Global Auto Brand: AI FAQ reduced repetitive inquiries and transformed training](https://www.touchclass.com/en/case30)

[Manufacturing Major Manufacturing & Logistics Group Major Manufacturing & Logistics Group: 1,000+ course library and buddy program drove always-on learning](https://www.touchclass.com/en/case31)

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