# Major Logistics Company: Bridging HQ and tens of thousands of field workers > Manufacturing · Learners Tens of Thousands, Community Posts 300+/M, Live Participation Hundreds. - Last updated: 2026-07-15 - Canonical URL: https://www.touchclass.com/en/case32 - Markdown mirror URL: https://www.touchclass.com/en/case32.md - Language: English - Category: Customer stories ## Key points - Manufacturing · Learners Tens of Thousands, Community Posts 300+/M, Live Participation Hundreds. ## Page content *The content below is extracted from the rendered source page.* Manufacturing Major Logistics Company ## Major Logistics Company: Bridging HQ and tens of thousands of field workers Enterprise Tens of Thousands Learners 300+/M Community Posts Hundreds Live Participation ## Background "A mobile manual you can pull up anytime on the job." Major Logistics Company Tens of thousands of field workers (drivers, warehouse staff) were disconnected from HQ with no feedback channels. Paper manuals were impractical for mobile workers, and communication was one-directional. ## Solution "Building a sense of belonging for easily overlooked field workers." Major Logistics Company Built an integrated communication platform combining field boards, live Q&A, schedule sharing, and location-based safety training. Ran culture-building activities (safe driving challenges, kudos boards, inspirational quotes) alongside digitized manuals. ## Results 300+ monthly field engagement posts with hundreds joining regular live sessions. The learning platform evolved into an employee experience platform — a hallmark case of expanding beyond training. Tens of Thousands Learners 300+/M Community Posts Hundreds Live Participation ## Insight Content unrelated to training itself (praise relays, safe-driving challenges, quote of the month) can become the primary driver of always-on platform access. A communication channel that gives isolated field workers a sense of belonging delivers organizational-culture value beyond training outcomes, and it becomes the trigger that expands a learning platform into an employee-experience platform. [Social Learning](https://www.touchclass.com/en/product?tabId=5) [Live Streaming](https://www.touchclass.com/en/product?tabId=4) [Mobile Manual](https://www.touchclass.com/en/product?tabId=1) ## More Customer Stories [Manufacturing LS-Nikko Copper LS-Nikko Copper: Driving Digital Transformation in Manufacturing](https://www.touchclass.com/en/case11) [Manufacturing Global Automotive Brand (Korea) Global Auto Brand: AI FAQ reduced repetitive inquiries and transformed training](https://www.touchclass.com/en/case30) [Manufacturing Major Manufacturing & Logistics Group Major Manufacturing & Logistics Group: 1,000+ course library and buddy program drove always-on learning](https://www.touchclass.com/en/case31) ## Ready to transform your training? Experience TouchClass with a personalized demo. [Request a Demo](https://www.touchclass.com/form/contact) ## Related resources - [Samsung Life Insurance: 100% Remote Training for 30,000 Agents](https://www.touchclass.com/en/case1.md): Insurance/Finance · Learners 30,000, First Live Viewers 6,000, Content Views 180K. - [Samsung Fire & Marine: Learning Creator Platform for 30,000 Agents](https://www.touchclass.com/en/case9.md): Insurance/Finance · Learners 30,000, Avg. Monthly Feedbacks 12,000. - [Major Life Insurer A: 30,000 agents onboarded online in 2 months from 100% offline](https://www.touchclass.com/en/case12.md): Finance/Insurance · Learners ~30,000, Live Concurrent 7,000+, CEO Video Comments 2,000+. - [Major Capital Company: Lessons learned after MAU crashed from 91% to 4%](https://www.touchclass.com/en/case13.md): Finance/Insurance · Learners ~2,100, Compliance Training MAU 91%, Post-training MAU 4%. - [Major P&C Insurer A: 286 learning creators built a self-sustaining content ecosystem](https://www.touchclass.com/en/case14.md): Finance/Insurance · Learners ~39,000, Learning Creators 286, Monthly Opinions 12,000+. - [Mid-size Insurance Agency: Digitized morning briefings with 11 live sessions per month](https://www.touchclass.com/en/case15.md): Finance/Insurance · Learners ~200, Live Sessions 11/M, Cross-training Insurers Multiple Firms. > Source governance: https://www.touchclass.com/data/source-governance.json · Full LLM context: https://www.touchclass.com/en/llms-full.txt · Structured data: https://www.touchclass.com/data/capability-effects.json, https://www.touchclass.com/data/solution-use-cases.json