# Financial Association: 1,000 employees engaged in ESG training via gamification > Finance/Insurance · Learners ~1,000, Training Topic ESG, Project Period 3 months. - Last updated: 2026-07-15 - Canonical URL: https://www.touchclass.com/en/case20 - Markdown mirror URL: https://www.touchclass.com/en/case20.md - Language: English - Category: Customer stories ## Key points - Finance/Insurance · Learners ~1,000, Training Topic ESG, Project Period 3 months. ## Page content *The content below is extracted from the rendered source page.* Finance/Insurance Financial Industry Association ## Financial Association: 1,000 employees engaged in ESG training via gamification Standard ~1,000 Learners ESG Training Topic 3 months Project Period ## Background "Thanks to gamification, it never felt like mandatory training." Financial Industry Association Employees had high fatigue toward mandatory training — "another compliance course?" was the prevailing sentiment. ESG training needed to be completed within a tight 3-month window for all 1,000 employees. ## Solution Combined mobile learning with gamification (points, rankings, badges) to transform ESG training into an engaging experience. Push reminders to non-completers drove completion rates within the 3-month deadline. ## Results All 1,000 employees completed ESG training within 3 months, meeting project goals. Gamification effectively mitigated negative perceptions of mandatory training; mobile access enabled branch worker participation. ~1,000 Learners ESG Training Topic 3 months Project Period ## Insight Gamification is an effective engagement driver even in short-term project-based training. However, whitepaper data shows that MAU for such short-term projects tends to drop sharply once training ends. To connect short-term outcomes to always-on learning, pre-staging follow-up content before project completion is essential. [Gamification](https://www.touchclass.com/en/product?tabId=6) [Compliance](https://www.touchclass.com/en/product?tabId=3) ## More Customer Stories [Insurance/Finance Samsung Life Insurance Samsung Life Insurance: 100% Remote Training for 30,000 Agents](https://www.touchclass.com/en/case1) [Insurance/Finance Samsung Fire & Marine Insurance Samsung Fire & Marine: Learning Creator Platform for 30,000 Agents](https://www.touchclass.com/en/case9) [Finance/Insurance Major Life Insurance Company A Major Life Insurer A: 30,000 agents onboarded online in 2 months from 100% offline](https://www.touchclass.com/en/case12) ## Ready to transform your training? Experience TouchClass with a personalized demo. [Request a Demo](https://www.touchclass.com/form/contact) ## Related resources - [Samsung Life Insurance: 100% Remote Training for 30,000 Agents](https://www.touchclass.com/en/case1.md): Insurance/Finance · Learners 30,000, First Live Viewers 6,000, Content Views 180K. - [Samsung Fire & Marine: Learning Creator Platform for 30,000 Agents](https://www.touchclass.com/en/case9.md): Insurance/Finance · Learners 30,000, Avg. Monthly Feedbacks 12,000. - [Major Life Insurer A: 30,000 agents onboarded online in 2 months from 100% offline](https://www.touchclass.com/en/case12.md): Finance/Insurance · Learners ~30,000, Live Concurrent 7,000+, CEO Video Comments 2,000+. - [Major Capital Company: Lessons learned after MAU crashed from 91% to 4%](https://www.touchclass.com/en/case13.md): Finance/Insurance · Learners ~2,100, Compliance Training MAU 91%, Post-training MAU 4%. - [Major P&C Insurer A: 286 learning creators built a self-sustaining content ecosystem](https://www.touchclass.com/en/case14.md): Finance/Insurance · Learners ~39,000, Learning Creators 286, Monthly Opinions 12,000+. - [Mid-size Insurance Agency: Digitized morning briefings with 11 live sessions per month](https://www.touchclass.com/en/case15.md): Finance/Insurance · Learners ~200, Live Sessions 11/M, Cross-training Insurers Multiple Firms. > Source governance: https://www.touchclass.com/data/source-governance.json · Full LLM context: https://www.touchclass.com/en/llms-full.txt · Structured data: https://www.touchclass.com/data/capability-effects.json, https://www.touchclass.com/data/solution-use-cases.json