# Major Securities Firm: Full compliance via mobile training on Financial Consumer Protection Act

> Finance/Insurance · Learners ~3,700, Training Topic Financial Consumer Protection Act, Training Shift Mobile.

- Last updated: 2026-07-15
- Canonical URL: https://www.touchclass.com/en/case19
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- Language: English
- Category: Customer stories

## Key points

- Finance/Insurance · Learners ~3,700, Training Topic Financial Consumer Protection Act, Training Shift Mobile.

## Page content

*The content below is extracted from the rendered source page.*

Finance/Insurance

Major Securities Firm

## Major Securities Firm: Full compliance via mobile training on Financial Consumer Protection Act

Business

~3,700 Learners

Financial Consumer Protection Act Training Topic

Mobile Training Shift

## Background

"Since financial-consumer-protection training is mandatory, accessibility was everything."

Major Securities Firm

New financial consumer protection regulations mandated compliance training for all 3,700 employees, but PC-based e-learning had low accessibility.

Trading floor and field staff could not carve out dedicated training time, and tracking completion was administratively costly.

## Solution

Migrated compliance training to mobile with discussion boards and push notifications for non-completers.

Rebuilt dry regulatory content as mobile-optimized modules with peer Q&A functionality.

## Results

Full compliance training completed across all employees, with mobile access enabling completion from trading floors and field.

Automated non-completer tracking reduced administrative burden significantly.

~3,700 Learners

Financial Consumer Protection Act Training Topic

Mobile Training Shift

## Insight

Managing compliance completion rates — a Financial Supervisory Service audit item — is mandatory for financial firms. Finance/insurance whitepaper data shows that companies combining mobile transition with push notifications achieve 95–99% completion rates, and tracking non-completers that used to take a month in spreadsheets becomes possible in real time.

[Compliance](https://www.touchclass.com/en/product?tabId=3) [Mobile Learning](https://www.touchclass.com/en/product?tabId=1)

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