# Major Life Insurer B: 40% textbook budget savings and ESG goals via E-Book transition

> Finance/Insurance · Learners ~20,000, Material Budget Savings 40%, Environmental Action ESG.

- Last updated: 2026-07-15
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- Language: English
- Category: Customer stories

## Key points

- Finance/Insurance · Learners ~20,000, Material Budget Savings 40%, Environmental Action ESG.

## Page content

*The content below is extracted from the rendered source page.*

Finance/Insurance

Major Life Insurance Company B

## Major Life Insurer B: 40% textbook budget savings and ESG goals via E-Book transition

Enterprise

~20,000 Learners

40% Material Budget Savings

ESG Environmental Action

## Background

"ESG in practice and budget savings — two birds with one stone."

Major Life Insurance Company B

All training manuals for 20,000 agents were printed materials, with recurring annual costs for printing and distribution.

Product changes required reprinting, and field agents found carrying physical manuals burdensome amid growing ESG expectations.

## Solution

"Convenience in the field translates directly into revenue growth."

Major Life Insurance Company B

Converted all annual training materials to E-Book format with multimedia elements (photos, videos, PDFs) for richer learning.

Push notifications enabled instant delivery of critical updates; bookmarking allowed agents to save and revisit key content.

## Results

40% reduction in textbook production budget with simultaneous ESG impact through eliminated printing.

E-Book transition proved to be the lowest-barrier digital transformation path, making executive buy-in easy with dual cost-savings and ESG benefits.

~20,000 Learners

40% Material Budget Savings

ESG Environmental Action

## Insight

The shift from paper textbooks to e-books is the lowest-barrier entry point for digital learning. It demonstrates immediate cost savings and ESG impact without a large platform transformation, making it an effective first argument for convincing executives. Field feedback that "greater convenience for field learners translates into higher sales" supports this.

[E-Book](https://www.touchclass.com/en/product?tabId=1) [Mobile Learning](https://www.touchclass.com/en/product?tabId=1)

## More Customer Stories

[Insurance/Finance Samsung Life Insurance Samsung Life Insurance: 100% Remote Training for 30,000 Agents](https://www.touchclass.com/en/case1)

[Insurance/Finance Samsung Fire & Marine Insurance Samsung Fire & Marine: Learning Creator Platform for 30,000 Agents](https://www.touchclass.com/en/case9)

[Finance/Insurance Major Life Insurance Company A Major Life Insurer A: 30,000 agents onboarded online in 2 months from 100% offline](https://www.touchclass.com/en/case12)

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## Related resources

- [Samsung Life Insurance: 100% Remote Training for 30,000 Agents](https://www.touchclass.com/en/case1.md): Insurance/Finance · Learners 30,000, First Live Viewers 6,000, Content Views 180K.
- [Samsung Fire & Marine: Learning Creator Platform for 30,000 Agents](https://www.touchclass.com/en/case9.md): Insurance/Finance · Learners 30,000, Avg. Monthly Feedbacks 12,000.
- [Major Life Insurer A: 30,000 agents onboarded online in 2 months from 100% offline](https://www.touchclass.com/en/case12.md): Finance/Insurance · Learners ~30,000, Live Concurrent 7,000+, CEO Video Comments 2,000+.
- [Major Capital Company: Lessons learned after MAU crashed from 91% to 4%](https://www.touchclass.com/en/case13.md): Finance/Insurance · Learners ~2,100, Compliance Training MAU 91%, Post-training MAU 4%.
- [Major P&C Insurer A: 286 learning creators built a self-sustaining content ecosystem](https://www.touchclass.com/en/case14.md): Finance/Insurance · Learners ~39,000, Learning Creators 286, Monthly Opinions 12,000+.
- [Mid-size Insurance Agency: Digitized morning briefings with 11 live sessions per month](https://www.touchclass.com/en/case15.md): Finance/Insurance · Learners ~200, Live Sessions 11/M, Cross-training Insurers Multiple Firms.

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