# Samsung Life Insurance: 100% Remote Training for 30,000 Agents

> Insurance/Finance · Learners 30,000, First Live Viewers 6,000, Content Views 180K.

- Last updated: 2026-07-15
- Canonical URL: https://www.touchclass.com/en/case1
- Markdown mirror URL: https://www.touchclass.com/en/case1.md
- Language: English
- Category: Customer stories

## Key points

- Insurance/Finance · Learners 30,000, First Live Viewers 6,000, Content Views 180K.

## Page content

*The content below is extracted from the rendered source page.*

[Customer Stories](https://www.touchclass.com/en/casehome) Finance & Insurance

## Samsung Life Insurance: 100% Remote Training for 30,000 Agents

Launched a training platform for 30,000 users in just two months.

### Background

Needed a training system that overcomes the space limits of classroom sessions and scales to tens of thousands of learners.

### How It's Used

Live Streaming is the core feature — stable lectures with tens of thousands of concurrent viewers.

### Results

15,000+ learners voluntarily join each month. A fully remote training culture has taken root.

How Samsung Life Insurance transitioned 30,000 agents to fully remote training with TouchClass

Industry

Finance & Insurance

Learners

30,000

Purpose & Effect

Remote training transition, real-time info delivery, mobile adoption, higher engagement

Features Used

Live Streaming, Editor, Push Messages, Quiz/Survey, Learning Analytics

[Contact Sales](https://www.touchclass.com/form/contact)

## More Customer Stories

[Insurance/Finance Samsung Fire & Marine Insurance Samsung Fire & Marine: Learning Creator Platform for 30,000 Agents](https://www.touchclass.com/en/case9)

[Finance/Insurance Major Life Insurance Company A Major Life Insurer A: 30,000 agents onboarded online in 2 months from 100% offline](https://www.touchclass.com/en/case12)

[Finance/Insurance Major Capital Company Major Capital Company: Lessons learned after MAU crashed from 91% to 4%](https://www.touchclass.com/en/case13)

## Related resources

- [Samsung Fire & Marine: Learning Creator Platform for 30,000 Agents](https://www.touchclass.com/en/case9.md): Insurance/Finance · Learners 30,000, Avg. Monthly Feedbacks 12,000.
- [Major Life Insurer A: 30,000 agents onboarded online in 2 months from 100% offline](https://www.touchclass.com/en/case12.md): Finance/Insurance · Learners ~30,000, Live Concurrent 7,000+, CEO Video Comments 2,000+.
- [Major Capital Company: Lessons learned after MAU crashed from 91% to 4%](https://www.touchclass.com/en/case13.md): Finance/Insurance · Learners ~2,100, Compliance Training MAU 91%, Post-training MAU 4%.
- [Major P&C Insurer A: 286 learning creators built a self-sustaining content ecosystem](https://www.touchclass.com/en/case14.md): Finance/Insurance · Learners ~39,000, Learning Creators 286, Monthly Opinions 12,000+.
- [Mid-size Insurance Agency: Digitized morning briefings with 11 live sessions per month](https://www.touchclass.com/en/case15.md): Finance/Insurance · Learners ~200, Live Sessions 11/M, Cross-training Insurers Multiple Firms.
- [Major Commercial Bank A: Achieved 99.8% completion rate for next-gen system training](https://www.touchclass.com/en/case16.md): Finance/Insurance · Learners ~12,000, Completion Rate 99.8%, Satisfaction 87%.

> Source governance: https://www.touchclass.com/data/source-governance.json · Full LLM context: https://www.touchclass.com/en/llms-full.txt · Structured data: https://www.touchclass.com/data/capability-effects.json, https://www.touchclass.com/data/solution-use-cases.json