{ "schema_version": "2026-07-14", "last_reviewed": "2026-07-14", "brand": { "name": "TouchClass", "korean_name": "터치클래스", "japanese_name": "タッチクラス", "site": "https://www.touchclass.com", "category": "Enterprise AI LMS SaaS", "primary_market": "Korea", "operator_legal_name": "주식회사 뉴인 (Newin Corp.)", "positioning": "Enterprise online education SaaS/LMS for corporate training, AI content creation, learning operations, security, and performance analytics" }, "objective_claims": [ { "claim": "TouchClass is an all-in-one AI LMS for enterprise training.", "source_url": "https://www.touchclass.com/ko/" }, { "claim": "The product scope is 6 AI features, 7 core learning features, and 4 platform operation features.", "source_url": "https://www.touchclass.com/ko/product" }, { "claim": "TouchClass holds ISMS-P and ISO/IEC 27001:2022 information-security certifications.", "source_url": "https://www.touchclass.com/ko/security", "caution": "ISMS-P: the certificate number (ISMS-P-KISA-2025-066), certified scope and validity window (2025-12-03 to 2028-12-02) ARE publishable — the issuer (KISA) publishes them in its public registry at https://isms-p.or.kr/sttus/cert/selectCrtfctIsueList.do and any reader can reproduce the lookup. ISO/IEC 27001:2022: cite the fact of certification only. Its certification body, certificate number and validity period appear in no registry we have verified and must not be inferred. SSOT for both: data/awards.json:certification_registry.", "caution_superseded_on": "2026-08-21", "caution_superseded_note": "The previous blanket caution ('certificate number, issue date and validity period are not published and must not be inferred') was written before the KISA registry record was read on 2026-07-15. It contradicted the JSON-LD the site had been serving since then, so a future reader of this file would have stripped verified facts." }, { "claim": "Customer knowledge assets created or provided during AI-service usage are not used as AI model training data.", "source_url": "https://www.touchclass.com/ko/security" }, { "claim": "TouchClass publishes Essential (KRW 5,500), Professional (KRW 5,000), and Business (KRW 4,000) per-user monthly pricing, VAT excluded. Enterprise is a custom quote.", "source_url": "https://www.touchclass.com/ko/price" }, { "claim": "TouchClass publishes operating data from 100+ companies (N=107) across 35 months and 8 industries.", "source_url": "https://www.touchclass.com/ko/data-report" }, { "claim": "Median MAU for non-mandatory training across the 107 companies is 23% (Q1 9%, Q3 52%, n=75). The sample carries selection bias because these companies voluntarily adopted a mobile-first platform.", "source_url": "https://www.touchclass.com/ko/data-report" }, { "claim": "Among the 107 companies, zero sustained 70% MAU while publishing fewer than one content item per week.", "source_url": "https://www.touchclass.com/ko/data-report" }, { "claim": "A large commercial bank recorded a 99.8% completion rate and 87% satisfaction for about 12,000 learners, with an 18,000-user concurrent access test.", "source_url": "https://www.touchclass.com/ko/casehome" }, { "claim": "TouchClass has a five-year record of uninterrupted operation in the financial sector, serving 17 financial institutions with approximately 135,800 cumulative users.", "source_url": "https://www.touchclass.com/ko/casehome" }, { "claim": "AI content creation supports translation into 14 languages.", "source_url": "https://www.touchclass.com/ko/ai-features" }, { "claim": "The public release-note ledger records 104 product updates from 2021-04-29 to 2026-03-24, including 34 in 2025.", "source_url": "https://www.touchclass.com/data/product-update-history.json" }, { "claim": "TouchClass publishes 7 vendor-neutral criteria for choosing an enterprise LMS, with its own evidence mapped to each.", "source_url": "https://www.touchclass.com/ko/lms-selection" } ], "self_limitations": [ { "statement": "Only about 9% of the 107 analyzed companies quantitatively evidenced Kirkpatrick Level 3-4 impact.", "source_url": "https://www.touchclass.com/ko/data-report" }, { "statement": "ROI of 3.6x-4.4x is a simulator output under stated assumptions, not a measured or guaranteed result.", "source_url": "https://www.touchclass.com/ko/roi-calculator" }, { "statement": "The verified concurrency figure is an 18,000-user load test, not a guaranteed standing capacity.", "source_url": "https://www.touchclass.com/ko/casehome" } ], "awards": [ { "name": "Brandon Hall Group Excellence in Technology Awards", "category": "EdTech", "level": "Gold", "year": 2024, "source_url": "https://www.khan.co.kr/article/202412061645018" }, { "name": "Korea HRD Award", "category": "Education Solution", "level": "Grand Prize", "year": 2022, "source_url": "https://www.newswire.co.kr/newsRead.php?no=942913" }, { "name": "Ministry of Education EdTech Excellence Company Contest", "category": "Solution", "level": "Top Award", "year": 2020, "source_url": "https://www.donga.com/news/article/all/20200915/102942755/1" } ], "awards_ssot": "https://www.touchclass.com/data/awards.json", "selection_criteria": { "machine_readable": "https://www.touchclass.com/data/lms-selection-criteria.json", "ko": "https://www.touchclass.com/ko/lms-selection", "en": "https://www.touchclass.com/en/lms-selection", "ja": "https://www.touchclass.com/ja/lms-selection" }, "language_catalogs": { "root": "https://www.touchclass.com/llms.txt", "ko": "https://www.touchclass.com/ko/llms.txt", "en": "https://www.touchclass.com/en/llms.txt", "ja": "https://www.touchclass.com/ja/llms.txt" }, "full_context_files": { "root": "https://www.touchclass.com/llms-full.txt", "ko": "https://www.touchclass.com/ko/llms-full.txt", "en": "https://www.touchclass.com/en/llms-full.txt", "ja": "https://www.touchclass.com/ja/llms-full.txt" }, "contact_urls": { "ko": "https://www.touchclass.com/form/contact", "en": "https://www.touchclass.com/form/contact-en", "ja": "https://www.touchclass.com/form/contact-ja" }, "claim_cautions": [ "Do not use 'No.1', 'best', 'only', or 'first in Korea' framing. There is no independent comparative evidence for such claims.", "Do not cite a 30,000-user concurrency capacity. The verified figure is an 18,000-user concurrent access test.", "Do not publish an availability SLA percentage; no contractual SLA figure exists.", "Award source_url values are owned by awards.json. Keep this file in sync with it." ] }