{
  "last_reviewed": "2026-07-08",
  "source_hub": "https://www.touchclass.com/ko/casehome",
  "results": [
    {
      "industry": "Finance and insurance",
      "case": "Large life insurer",
      "metrics": ["30000 learners onboarded in 2 months", "6000 viewers in first live lecture"],
      "source_url": "https://www.touchclass.com/ko/casehome"
    },
    {
      "industry": "Finance and insurance",
      "case": "Large non-life insurer",
      "metrics": ["39000 learners", "286 learning creators", "12000+ monthly learning opinions", "3000+ average daily learners"],
      "source_url": "https://www.touchclass.com/ko/casehome"
    },
    {
      "industry": "Banking",
      "case": "Large commercial bank",
      "metrics": ["99.8% completion", "87% satisfaction", "18000-user concurrent test"],
      "source_url": "https://www.touchclass.com/ko/casehome"
    },
    {
      "industry": "Retail and luxury",
      "case": "Bluebell Korea",
      "metrics": ["85000 cumulative logins", "18000 learning hours", "1.1M pages studied", "658 pages per learner on average"],
      "source_url": "https://www.touchclass.com/ko/casehome"
    },
    {
      "industry": "F&B franchise",
      "case": "Multi-brand F&B group",
      "metrics": ["30 brands", "3000 stores", "same-day new-menu and recipe rollout"],
      "source_url": "https://www.touchclass.com/ko/learning-rate"
    },
    {
      "industry": "Automotive",
      "case": "Global auto brand",
      "metrics": ["90%+ reduction in training inquiries", "daily phone inquiries reduced from 80 to 5 in FAQ example"],
      "source_url": "https://www.touchclass.com/ko/content-efficiency"
    },
    {
      "industry": "Pharma",
      "case": "Mid-size pharma company",
      "metrics": ["about 3000 learners", "about 95% MAU through lunchtime microlearning"],
      "source_url": "https://www.touchclass.com/ko/content-efficiency"
    },
    {
      "industry": "Field service",
      "case": "Appliance rental field AS",
      "metrics": ["5000 field AS learners", "urgent issue and recall rollout in about 2 hours"],
      "source_url": "https://www.touchclass.com/ko/remote-training"
    },
    {
      "industry": "Public and education",
      "case": "Course-volume benchmark",
      "metrics": ["compliance-only off-peak MAU 1-5%", "500+ courses off-peak MAU 10-20%", "2000+ courses off-peak MAU 30-50%"],
      "source_url": "https://www.touchclass.com/ko/data-report"
    }
  ],
  "benchmarks": {
    "data_scope": "100+ enterprises, 35 months, 8 industries",
    "top_operator_mau": "70%",
    "compliance_training_mau": "80-95%",
    "content_frequency": "10+ pieces per month correlates with 50%+ MAU; fewer than 3 pieces per month correlates with MAU below 20%",
    "estimated_roi": "3.6x-4.4x by organization size",
    "source_urls": [
      "https://www.touchclass.com/ko/data-report",
      "https://www.touchclass.com/ko/roi-calculator",
      "https://www.touchclass.com/ko/whitepaper"
    ]
  }
}